Privacy Statement

Date of preparation 19 October 2020. Updated on 10 November 2022.

1. Controller

VisitKarelia Oy, Business ID 0932125-7
Länsikatu 15, 3B-building (3. floor, office space 3E316)
FI-80110 Joensuu, Finland
Tel. + 358 40 487 4897

2. Person responsible for register matters and/or contact person

Annamari Kärki
Tel. + 358 50 307 1162
Länsikatu 15, 3B-building (3. floor, office space 3E316)
FI-80110 Joensuu, Finland

3. Name of the register

Marketing register of VisitKarelia Oy

4. Purpose of the processing of personal data / purpose of use of the register

Personal data collected from the and websites is used for the purpose of targeting content and advertising and developing online services.

Email marketing
Users who fill in the newsletter subscription form on the website give the Controller consent to the storage and processing of personal data as described in this privacy statement. Email marketing is carried out using a separate email system. The purpose of the newsletters and email marketing is to provide information and to manage marketing communications and stakeholder relationships.

Surveys and draws
Personal data provided by users in connection with surveys and draws conducted on the and websites is used for the purpose of research and for the management of customer relationship. Personal data is not collected in a separate register in social media contests organised by VisitKarelia, but personal data may be requested from the winner of the draw for the delivery of prizes.

Contact information may be collected from VisitKarelia event participants for the purpose of participation and information related to the event, training or other occasion.

5. Personal data stored in the register

The marketing register may contain the following personal data:

-IP address
-Name and email address of the person
-Name of the company/organisation
-Postal address and telephone number

6. Regular data sources
-Customer’s own notification by email
-Customer’s own notification through forms available at fairs or on the websites
-IP-address-specific data collected from the websites with the user’s consent

7. Regular disclosure and transfer of data outside the EU or the European Economic Area
Personal data may be transferred outside the EU as the data is stored only in electronic format and the servers of our service providers may be located outside the EU (e.g. in the United States). The transfer of personal data outside the EU is carried out in accordance with the data protection legislation, and data is only transferred to companies with the EU-US Privacy Shield certificate (Facebook Inc. and Google LLC). More information about the use of cookies by a third party is available on the website of the party in question.

Marketing authorisations collected through various co-marketing measures may be disclosed to VisitKarelia’s partners, but the private person is informed of the receiving party and the purpose of the disclosure in connection with the consent. Personal data will not be disclosed outside the VisitKarelia marketing register without a separate consent.

8. Principles for the protection of the register
The computers are sufficiently guarded, and only certain individuals can access them with a username and password. The information contained in the registers is only available to VisitKarelia unless a separate consent has been requested.

9. Right of access and its implementation
Each person entered in the register has the right to inspect the data stored on them. The right of access is free of charge once a year (12 months). Requests for inspection shall be made in writing by a signed letter, by email or in person.

10. Rectification of information and its implementation
Each person entered in the register has the right to demand that incorrect information in the register be corrected. Requests for rectification shall be made in writing and in sufficient detail. Requests for rectification are addressed to the person responsible for register matters (section 2).

11. Other possible rights
Each person entered in the register has the right to prohibit the processing and use of their personal data for the purposes referred to in section 4. Requests for prohibition are addressed to the person responsible for register matters (section 2.) You can remove your email address using the link at the end of the newsletters and email marketing messages. Cookie-based communication is denied through the user’s browser settings, see instructions below.



What is a cookie?
Cookies are small text files or pieces of information stored on your computer or mobile device when you visit our website. A cookie typically contains the name of the website from which the cookie originated, the “lifetime” of the cookie (i.e. how long it will remain on your device) and a value, which is usually a randomly generated number. A cookie does not harm the terminal device. The use of cookies may be necessary for the proper functioning of some pages.

Why are we using cookies?
We use cookies on our websites ( and to understand how users use our site and how we can improve the structure and content of the site. Information collected from cookies is also used for remarketing. Cookies on VisitKarelia’s websites do not collect any personal data apart from the IP address. Instead, we only use cookies to monitor website traffic, which is analysed through Google Analytics. Cookies are designed to provide the best possible user experience.

Social extensions
The website has links and connections to third-party websites and so-called social extensions. The social extensions/social networking services used on the website are Facebook, Instagram and YouTube, each of which has its own privacy settings. The terms of use and other conditions of the third party concerned are applied to services offered or applications supplied by a third party on websites and services.

Blocking and deleting cookies
You can prevent the use of cookies in the settings of your browser. Please note, however, that some services included in the online service may require the acceptance of cookies to work. When deleting cookies, be sure to delete them from all browsers. The links below help you manage cookies on different browsers.