Privacy notice

Last updated on 5th May 2021

1. Registrar

VisitKarelia Oy, Y-tunnus 0932125-7
Länsikatu 15, 3B-rakennus (3 krs., yritystila 3E316)
80110 Joensuu
+ 358 40 487 4897
visitkarelia.fi/en

2. Contact person in matters concerning the register

Jaakko Löppönen
jaakko.lopponen@visitkarelia.fi
+358 400 175 569
Länsikatu 15, 3B-rakennus (3 krs., yritystila 3E316)
80110 Joensuu

3. Name of the register

Customer register of VisitKarelia

4. Grounds and purpose of handling personal data

VisitKarelia may handle personal data, such as e-mail addresses of tourism industry professionals who are in charge of tour operations.The register is used for customership leading purposes such as maintaining the mailing lists and targeting messages, marketing and notifications for customers. The register is also used for developing the web service.

5. Personal data stored in the register

  • Name and e-mail address
  • Address and phone number, if a customer choices to share these
  • IP-address
  • Company or organization represented by the person
  • Information related to newsletter subscription.

6. Gathering the data

The data is gathered from the customer for example via e-mail, website, lottery or other ways. We gather information of our website usage with Google Analytics and might use Facebook tags to target content and marketing. Google Analytics helps us to determine the effectiveness of our marketing and communications acts. However, we do not have an access to personal information of an identified person.

7. Transfer of data outside the EU

Personal data can be stored outside the EU, because the cloud services used for storaging might be situated outside the EU, such as in US. Transferring the personal data outside EU is operated according to the regulations of the data protection law and the data is transferred only to companies with EU-US Privacy Shield certificate.

8. Protection principles of the register

Computers and mobile devices are watched over and protected with passwords. Access to the register is protected with usernames and passwords.

9. Rights of the data subject

Each data subject has a right to check what information has been stored in the register and how it is processed. Checking is free of charge maximum once per year and the request has to be given to the registrants named contact person (check point 2.) as a written, signatured letter, e-mail or personally at the registrants office.

10. Right to make corrections to the registered data

Each data subject has a right to request for corrections to faulty or incomplete data about him/her. The request has to be given to the registrants named contact person (check point 2.) as a written, signatured letter, e-mail or personally at the registrants office.

11. Other rights

Each data subject has a right to restrict processing and usage of the personal data. request for corrections to faulty or incomplete data about him/her. The request has to be given to the registrants named contact person (check point 2.) as a written, signatured letter, e-mail or personally at the registrants office.

 

Cookies

Cookies are small text files, sent to the server by the website and saved on the user’s device during the visit on our website. Cookies are used in order to improve the user-friendliness and efficiency of the website. Users can edit their browser settings and block cookies according to their preferences, but this may have an impact on the functionality of the site. Cookies do not cause any harm on the user’s device.

VisitKarelia.fi and dmo.visitkarelia.fi websites use Google Analytics cookies to gain information of how the website is used and how we can improve the page content and structure. Cookies are used to track the number of visitors, their stay and movement on the site. Google Analytics gathers and stores demographic information of the visitors and about the devices and browsers they use, and it creates summaries and reports using this data.

With the help of these cookies, we can observe and follow the interests of the site users and further develop our site accordingly. All collected data is anonymous and cannot be associated with any specific person.

Blocking the cookies

You can block cookies from your browser settings. Check the link below for further information.